Speak with Confidence. Communicate with Impact.

A practical, high-impact programme for professionals who want to communicate clearly, confidently and with influence - especially when it matters most.

This programme is designed to help you speak up, influence others, and express yourself with clarity and credibility—whether you're in meetings, presenting, or navigating challenging conversations. Build lasting confidence and make your message count.
Enrol here

Who it's for

  • Professionals and leaders who wish to build credibility and influence

  • Those who want to build stronger and more successful relationships

  • People preparing for promotion, leadership roles or more visibility

Programme content

    1. Welcome

    1. Communication Essentials

    2. Barriers to Effective Communication

    3. Clarity and Conciseness

    4. Active Listening and Clear Messaging

    1. Vocal Tone and Variation

    2. The Impact of Body Language

    3. Structuring Messages for Engagement

    4. Audience-Centred Communication

    5. Additional Resources - Non-verbal Communication

    1. The Principles of Persuasion

    2. Building Credibility and Trust

    3. Using Storytelling and Emotional Appeal

    4. Structuring Arguments for Maximum Impact

    5. Overcoming Objections and Handling Resistance

    1. Understanding Difficult Conversations

    2. Managing Emotions and Staying Composed

    3. Preparing for Difficult Conversations

    4. Structuring the Conversation

    5. Handling Resistance and Staying on Track

    6. High-Stakes Conversations

    7. Building Confidence Over Time

    8. Additional Resources - Managing Emotions

    1. Developing Consistent Communication Habits

    2. Adapting Communication Styles over Time

    3. Active Listening for Long-Term Relationship Building

    4. Strategies for Continuous Communication Improvement

About this course

  • £150.00
  • 28 lessons

What you'll gain

  • Clarity and structure to communicate your message effectively

  • Techniques to manage your emotions and hold your ground in high-pressure situations

  • Greater presence, credibility and confidence in meetings, presentations and conversations

Benefits

What will I get from this programme?

  • Expertise

    Evidence-based, up-to-date communication approaches and techniques

  • Flexibility

    Work at your own pace, in your own space and at times that work for you

  • Practise

    Practical tools you can rapidly practise and put into effect

  • Reflection

    Reflection points and action steps to support your development

FAQ

  • Who is this course for?

    This course is designed for professionals who are technically strong but sometimes struggle to get their message across clearly and confidently, as well as being able to understand others and respond to them successfully. It’s ideal if you want to engage successfully with others and increase your impact without having to become louder.

  • How long does each part take to complete?

    The video content of each part in the overall programme is between 25 and 35 minutes. Each part contains modules with short lessons, practical exercises, and optional reflection tasks. The activities involve extra time if you choose to complete them - and you'll derive more benefit if you do.

  • I'm already fairly confident - will this still be useful?

    Yes. Confidence isn’t all-or-nothing. Many participants are experienced professionals who want to refine how they come across - cutting down on waffle, improving how they structure their message, or becoming able to listen more effectively. The course focuses on practical tools that can benefit even confident communicators.

  • Is there additional one-to-one support available if I need it?

    Yes. We provide dedicated one-to-one professional coaching support in communication. This support is chargeable. If you'd like to discuss coaching with us do get in touch via our website or by emailing us at [email protected]

  • Is it live or self-paced?

    The core course is self-paced and delivered online. However, 1:1 coaching conversations are available if you want more personalised, additional support. You work through the programme at your own pace. Many participants choose to complete one part a week over five weeks.

  • What results can I expect?

    You’ll gain practical tools to help you speak more clearly, feel more composed in key moments, and come across with greater credibility - without needing to be someone you’re not. Most participants report feeling more confident and more structured in their communication after completing the course.

Programme coach

Coach Sarah Jaggers

With over 20 years’ experience as an Executive Coach and Business Psychologist, I’ve helped senior leaders navigate complex challenges, lead with clarity, and drive meaningful change. My work blends psychological insight, leadership theory, and real-world experience—offering practical tools for lasting impact. These self-paced online programmes bring that expertise to a broader audience. Designed for independent learning, they offer a powerful resource for reflection, growth, and purposeful leadership. One-to-one coaching is also available for deeper support.