Most organisations say they value different perspectives. Yet many people still find disagreement uncomfortable. A colleague challenges an idea. A meeting becomes tense. Someone questions a recommendation. A different opinion emerges.

In these moments, disagreement can sometimes feel more personal and more significant than it really is.

This short psychology-informed video explores why disagreement can feel uncomfortable, what research tells us about challenge and decision-making and why healthy disagreement plays an important role in learning, innovation and good judgment.

Drawing on research from psychology, organisational behaviour and decision science, you'll gain a deeper understanding of how people respond to disagreement and why constructive challenge helps individuals and teams make better decisions.

Duration: Approximately 13 minutes

Format: On-demand video

Cost: Free

Developed by

Professional Coach Sarah Jaggers

With over 20 years’ experience as an Executive Coach and Business Psychologist, I’ve helped senior leaders navigate complex challenges, lead with clarity, and drive meaningful change. My work blends psychological knowledge, leadership theory, and real-world experience, offering practical tools for lasting impact. I have an academic background in psychology, occupational psychology and business, including a BSc (Hons) in Psychology, MSc in Occupational Psychology and MBA. These self-paced online programmes bring that expertise to a broader audience. Designed for independent learning, they offer a powerful resource for reflection, growth, and purposeful leadership. One-to-one coaching is also available for deeper support.